CancerCare Manitoba located in Winnipeg, Manitoba, Canada is a provincial agency which provides clinical and academic services and leadership for cancer control and the treatment of blood disorders. We invite applications for the position of:

235 - Referral Clerk

Community Oncology/ Provincial Cancer Referral and Navigation (PCRN) Service - MacCharles

Competition #: 235-19-715098010

Closing Date: August 20, 2019

  • Permanent
  • Full-Time
  • (1.0 EFT)


Under the combined and general supervision of the Provincial Cancer Referral Team Coordinator and Navigation Service Provincial Navigation Lead, the Referral Clerk is responsible for the processing of referrals received at CancerCare Manitoba.

The Referral Clerk compiles demographic and medical information necessary for electronic chart creation and referral triage, assigning, and appointment scheduling for patients requiring outpatient consultation at CancerCare Manitoba and/or inpatient consultation. In carrying out their duties, the Referral Clerk will communicate and collaborate with the Navigation Services team, Referral Office team, multidisciplinary care team, referring community and patients.



  • Successful completion of a recognized Health Unit Clerk course.
  • Excellent interpersonal communication at a 40S level (or equivalent)
  • Minimum two (2) years’ experience preparing charts, scheduling appointments and communicating with patient and family members in an ambulatory multi-disciplinary setting
  • Basic computer skills including keyboarding, data entry, email and internet use
  • Experience utilizing an electronic health record
  • Strong understanding of patient-centered care
  • Satisfactory employment record
  • Legally able to work in Canada

Will be assessed during the interview process:

  • Excellent interpersonal, communication, organizational and problem solving skills.
  • Ability to work both independently and as a member of a multi-disciplinary team.
  • Ability to adapt to stressful work situations.

Will be assessed during testing:

  • Proficient medical terminology (70% pass rate)


  • Experience in Oncology
  • Familiarity with CancerCare Manitoba referral process, triage concepts and Disease Site Groups


  • Ability to speak French

Salary: As per CUPE Collective Agreement

Additional Information:

Note: Please enclose the required documents (proof of education and completion of 40s English course or equivalency) together with your application to CCMB Human Resources.

Minimum Language Requirements:

Applicants whose first language* is not English and who have not successfully completed a Manitoba Grade 12 40S English course or equivalent will be required to meet one of the following English language proficiency requirements:

TOEFL- a minimum of 550 (CBT-213) on the PBT (Paper-Based Test), or a minimum of 213 on the CBT (Computer-Based Test), or a minimum of 79-80 on the IBT (Internet-Based Test)

CanTest - a minimum band level of 4.5 in Reading and Listening, and 4.0 in Speaking and Writing

IEL TS - a minimum band of 6.5 in Reading, Listening, and Speaking, and a minimum of 6.0 in Writing

MELAB - a minimum final score of 80 with a minimum of 77 in Writing

CAEL- a minimum overall result of 60 with a minimum of 60 in Writing

Successful completion of AEPUCE (Academic English Program for University and College Entrance) offered through the University of Manitoba and Red River College

*The term "first language" refers to that language which is most commonly used in homes, communities and daily commerce in the applicant's native country. It may or may not be the country's official language or one of the country's official languages or the language of instruction.


This position is subject to a Criminal Record Check, including Vulnerable Sector Search, an Adult Abuse Registry Check and a Child Abuse Registry Check. The successful candidate will be responsible for any service charges incurred.

CancerCare Manitoba is committed to developing inclusive, barrier-free recruitment processes and work environment. If you are contacted by CancerCare Manitoba regarding a job opportunity or testing, please advise if accommodation measures must be taken to enable you to apply and be assessed in a fair and equitable manner.

We thank all that apply and advise that only those applicants selected for further consideration will be contacted. *For more information regarding 40S language equivalencies, please contact Human Resources at (204) 787-8501.

Please submit a detailed cover letter outlining how you meet the requirements for this position along with a current resume which references the Competition Number to:

CancerCare Manitoba
Human Resources Services
675 McDermot Avenue
Winnipeg, MB R3E OV9