Cancer Patient Journey's - Communication Principles and Guidelines



Guiding Principle:

It is the responsibility of the health care system, and all people within its employ, to seek out the patient's voice and to actively hear that voice. All patient voices are important. Not all patients will have the ability to self advocate in order to have their communication needs met. It is the responsibility of the system to ensure all patients communication needs are met proactively, not only those patients whom are able to self-advocate. Open communication with patients should begin at the outset of the patient's journey and be sustained throughout the patient's journey. Every person with cancer will have different communication needs. Communication approaches should be customized to the individual patient's needs.


Guidelines:

Communication with patients should:
In communicating with patients, providers and health care workers should:
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