CancerCare Manitoba
 
 
 
For All Your Appointments at CancerCare Manitoba

 
  •  It's a good idea to write down all your questions as you think of them ahead of time, and bring the list of questions with you. It's also a good idea to bring a family member or friend along to help you understand the information you'll be hearing, and to ask questions.
  •  Many patients coming to CancerCare Manitoba are very susceptible to infections. Exposure to diseases like chicken pox, shingles, etc., can cause these patients to become very ill. Please help to reduce the risk to all our patients:
    1. If you are a patient and you have any kind of skin rash, please call your nurse before coming for your appointment. That way the nurse can plan to treat your rash and at the same time make sure other patients are protected.
    2. If you, your family or friends have been exposed to chicken pox or shingles, please telephone the clinic before coming for your appointment.
    3. Family, friends, or children who normally accompany you on your visit should not come to the clinic with you if they have flu or cold symptoms (coughing, sneezing, runny nose, rash, or an elevated temperature of more than 38 degrees celsius).
    4. Germs are everywhere and everyone has them. You your family and friends, can prevent the spread of germs by performing hand hygiene, the newest term to describe hand washing or decontaminating hands with waterless alcohol-based hand cleaner.

      Germs are most easily spread by touching. Illnesses like colds and the flu are spread by contact with respiratory secretions on coughing, sneezing or by unclean hands. Clean your hands well and often.

      Please wash your hands at a washroom sink when you come for your appointment and turn the taps off with paper towel to avoid re-contaminating your hands, or use the waterless cleaner provided at reception/appointment/clinic/treatment areas.
  • A team of many qualified people will care for you. A primary physician and a primary nurse will coordinate your care.
  • We want to give you efficient care and answer all your questions. Sometimes delays happen because we are devoting extra time to patients who were scheduled before you. This doesn't mean your appointment will be shorter. We will take all the time you need for your concerns to be answered.
  • Please keep your scheduled appointments. If you have to cancel or change an appointment, please phone the appointment desk number as soon as you can to make the change.
  • If any of your personal information (name, address, phone number, family doctor, etc.) changes while you are a patient here, please tell the receptionist when you come in.
  • In most clinics, you will be asked to complete a short questionnaire called COMPASS. Click here to learn more about COMPASS.
  • If you have medical forms or letters that are supposed to be filled out by your doctor here, please give us at least two weeks to get them done.
  • If you need a prescription refilled, please check the label on the bottle a week or so before you run out to see if you have any refills left. If you do have refills, call your Pharmacy. If there are no refills left, we'll need at least three days notice to issue the prescription.